Where can
We Help You?
BUILD EFFECTIVE
THE BPO INDUSTRY UNDER THE "NEW NORMAL"
The sudden shift and extreme digitalization of the world became the “new normal” as most of us are still confined within the walls of our homes. Communications, interactions, and even majority functions are now done purely using technology and the internet.
INCREASE LEADS
PHILIPPINES AS A PRIME DESTINATION FOR BPO INDUSTRY
The world sees the Philippines as the leader for outsourcing. The Filipino BPO industry has created more jobs in the country and has brought in millions of dollars. Why is the BPO industry successful in the Philippines? Why is it the best place for BPO?
CREATE BETTER JOURNEYS
LET SUCCESS BE THE NOISE
Success is neither measured by the loudness of your proclamations nor the flashy objects hung around your neck. It is sharply defined by the things and lives that you were able to change for the better.
YOU'RE IN GOOD COMPANY
Real People
Real Solutions
WHAT CAN WE OFFER
Services
We're offering
PHILIPPINES AS A PRIME DESTINATION FOR BPO INDUSTRY
Outsourcing is a smart way to help your company grow while saving money, allowing you to focus on the important things in life. In Highlander Solutions, we offer only the best in BPO services.
WHAT CAN WE OFFER
Avantage
Packages & Pricing
$TBD
STARTER PACKAGE
Virtual Assisstant
- Perform various administrative tasks
- Answering emails
- Scheduling meetings
- Making travel arrangements
$TBD
UPGRADED PACKAGE
SME Call Center
- Obtains client information by answering calls, chat or emails
- Interviewing clients
- Verifying information
- Selling products or services
$TBD
FULL PACKAGE
Remote Management
- Measuring the performance of both individuals and teams
- Offering advisors guidance and feedback
- Helping to optimise procedures
- Ensuring advisors adhere to company policy, e.g. attendance
TOTALLY COMMITED
Customer Focused
Is Our Passion
As time progresses, managing business becomes time-consuming and expensive. In addition, supervising crucial day-to-day operations becomes a challenge. This is the time when outsourcing comes to the rescue. Once the back-office support is outsourced, numerous advantages are added to improve the business.
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Business advice’s given over 5 years
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Clients supported over five years
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Business Process simplified
Managing Consultant
Marietta Reyes
She is a true force with years of experience behind her back in the BPO industry. On her early days, she was a BPO Operations Officer for 12 years in the city of Pasig. Her job practice included the handling of marketing, client relations, and full operations for the whole company.
Co-Founder
Alma Palado
The overall ground supervision of the company falls to Ms. Alma Palado who serves as its chief executive officer. She obtained her degree in Commerce in the Philippines and has ever since ventured into business. In the past, she has owned and managed other business establishments to her name.
Consultant & Co-Founder
William Medrano
The roots and foundations of Highlander Solutions was established by Mr. William Medrano. He completed his secondary and tertiary education in Switzerland from which he obtained further courses on programming and a mastery of software literacy.
General Manager
Mabbie Azan
The over-all management of business-goals communication, daily business activities, and improvement of business functions fall to the hands of Ms. Mabbie. Earlier in life, she was able to obtain her arts degree in English on which her proficiency in the language can be credited.
Operations Manager
Ike Soria Jr.
In order to ensure maximum efficiency and productivity of the daily operations of the company, Mr. Ike handles the floor as its operations manager. He attained his tertiary education in the Philippines and later ventured on working for a major meat company in Canada.
Customer Service Director
Michael Francis Santos Jr.
One of the primary services offered by HSBPO is Customer Service and we take it seriously. Mr. Santos is responsible for giving clients the information they need regarding various queries and processes.
IT Manager
Jonathan Jordan
It is truly an age of technology and a BPO company’s success is heavily reliant on the efficiency of its systems and networks. Mr. Jordan currently manages the IT department of the company where he makes sure that the computers are working and that the network is stable for all the daily operations to go smoothly.
Marketing and Promotions Manager
Simon Aquino
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Legal Advisor
Atty. Pipo
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SEO & Content Marketing
Michael Patrick Soria
Hailing from the country’s top and premiere university, he has had experiences in a lot of different forms of writing from corporate language to the complex tongue of the academe. He finished his tertiary studies in Communication at the University of the Philippines where he majored in speech communication.
Copywriter
Jehan Prochina
A woman of her family and an experienced writer, Ms. Prochina serves as the copywriter for HSBPO. She is in-charge of creating contents for various marketing ploys, advertising, and other engagement matters for the company.
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FOCUS ON WHAT'S IMPORTANT
Let's talk about improving
your business process...
Our priorities have always remained the same: to help companies maximize their business process, accelerate customer growth, and gain a lasting competitive edge in their industries. Our background in BPO services give us an analytical and quantitative approach to do just that.
AVANTAGE LATEST
News & Announcements
Consulting Project
Dynamically target high-payoff intellectual capital for customized technologies. Objectively integrate emerging core competencies before process-centric communities. Dramatically evisculate holistic innovation rather than client-centric data.
PHILIPPINESHeadquarters
Let Success be the Noise
Penthouse, 3FL
Balingao Building
Zaragoza St., Barangay B.
Tayug, Pangasinan
2445 Philippines
Penthouse, 3FL
Balingao Building
Zaragoza St., Barangay B.
Tayug, Pangasinan
2445 Philippines
OUR LOCATIONWhere to find us?
24/7 AVAILABLE365 days
A vital part in ensuring the success and productivity of every employee is the workplace they navigate.
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AVANTAGEHeadquarters
Organically grow the holistic world view of disruptive innovation via empowerment.
OUR LOCATIONSWhere to find us?
GET IN TOUCHAvantage Social links
Taking seamless key performance indicators offline to maximise the long tail.
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