Highlander Solutions Updates
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BUILD EFFECTIVE
THE BPO INDUSTRY UNDER THE "NEW NORMAL"
The sudden shift and extreme digitalization of the world became the “new normal” as most of us are still confined within the walls of our homes. Communications, interactions, and even majority functions are now done purely using technology and the internet.
INCREASE LEADS
PHILIPPINES AS A PRIME DESTINATION FOR BPO INDUSTRY
The world sees the Philippines as the leader for outsourcing. The Filipino BPO industry has created more jobs in the country and has brought in millions of dollars. Why is the BPO industry successful in the Philippines? Why is it the best place for BPO?
CREATE BETTER JOURNEYS
LET SUCCESS BE THE NOISE
Success is neither measured by the loudness of your proclamations nor the flashy objects hung around your neck. It is sharply defined by the things and lives that you were able to change for the better.
WHAT CAN WE OFFER
Services
We're offering
PHILIPPINES AS A PRIME DESTINATION FOR BPO INDUSTRY
Outsourcing is a smart way to help your company grow while saving money, allowing you to focus on the important things in life. In Highlander Solutions, we offer only the best in BPO services.
WHAT CAN WE OFFER
Avantage
Packages & Pricing
$TBD
STARTER PACKAGE
Virtual Assisstant
- Perform various administrative tasks
- Answering emails
- Scheduling meetings
- Making travel arrangements
$TBD
UPGRADED PACKAGE
SME Call Center
- Obtains client information by answering calls, chat or emails
- Interviewing clients
- Verifying information
- Selling products or services
$TBD
FULL PACKAGE
Remote Management
- Measuring the performance of both individuals and teams
- Offering advisors guidance and feedback
- Helping to optimise procedures
- Ensuring advisors adhere to company policy, e.g. attendance
TOTALLY COMMITED
Customer Focused
Is Our Passion
As time progresses, managing business becomes time-consuming and expensive. In addition, supervising crucial day-to-day operations becomes a challenge. This is the time when outsourcing comes to the rescue. Once the back-office support is outsourced, numerous advantages are added to improve the business.
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Business advice’s given over 5 years
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Clients supported over five years
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Business Process simplified
Consultant & Co-Founder
William Medrano
The roots and foundations of Highlander Solutions was established by Mr. William Medrano. He completed his secondary and tertiary education in Switzerland from which he obtained further courses on programming and a mastery of software literacy.
Co-Founder
Alma Palado
The overall ground supervision of the company falls to Ms. Alma Palado who serves as its chief executive officer. She obtained her degree in Commerce in the Philippines and has ever since ventured into business. In the past, she has owned and managed other business establishments to her name.
General Manager
Mabbie Azan
The over-all management of business-goals communication, daily business activities, and improvement of business functions fall to the hands of Ms. Mabbie. Earlier in life, she was able to obtain her arts degree in English on which her proficiency in the language can be credited.
PHILIPPINESHeadquarters
Let Success be the Noise
Penthouse, 3FL
Balingao Building
Zaragoza St., Barangay B.
Tayug, Pangasinan
2445 Philippines
Penthouse, 3FL
Balingao Building
Zaragoza St., Barangay B.
Tayug, Pangasinan
2445 Philippines
OUR LOCATIONWhere to find us?
24/7 AVAILABLE365 days
A vital part in ensuring the success and productivity of every employee is the workplace they navigate.
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AVANTAGEHeadquarters
Organically grow the holistic world view of disruptive innovation via empowerment.
OUR LOCATIONSWhere to find us?
GET IN TOUCHAvantage Social links
Taking seamless key performance indicators offline to maximise the long tail.
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