Steve Jobs once said that “Great things in businesses are not done by one person, they are done by a team of people.” Simon Sinek also said that “A team is not a group of people working together. A team is a group of people who trust each other.” Businesses are made up of different …
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Philippines as a prime destination for BPO industry
In the past decades, Western countries have taken the challenge of creating industries based on the need for outsourced positions. The Philippines, an archipelago located in the Pearl of the Orient, is one of countries that filled the need for outsourcing. In the recent years, the business processes outsourcing (BPO) industry in the country experienced …
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Service around the globe
As we develop newer and faster connections, the world becomes smaller. Highlander Solutions prides itself in catering to a diverse and multinational clientele. It serves clients from different countries such as the USA, Switzerland, Germany, Austria, UK, Australia, Israel, Mexico, and Hong Kong among other. It may look like a walk in the park, but …
The Back Office and the Advantages of Outsourcing
One of the primary objectives of a company is to ensure that its customers are satisfied with its products and services. Without customer satisfaction, any other endeavor is pointless. In order to achieve a decent customer satisfaction, a competitive and efficient back-office support is needed. Backbone office support refers to company personnel who are not …
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