Highlander Solutions Business Process Outsourcing | BPO/Call center
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In the past decades, Western countries have taken the challenge of creating industries based on the need for outsourced positions. The Philippines, an archipelago located in the Pearl of the Orient, is one of countries that filled the need for outsourcing. In the recent years, the business processes outsourcing (BPO) industry in the country experienced …
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As we develop newer and faster connections, the world becomes smaller. Highlander Solutions prides itself in catering to a diverse and multinational clientele. It serves clients from different countries such as the USA, Switzerland, Germany, Austria, UK, Australia, Israel, Mexico, and Hong Kong among other. It may look like a walk in the park, but …
One of the primary objectives of a company is to ensure that its customers are satisfied with its products and services. Without customer satisfaction, any other endeavor is pointless. In order to achieve a decent customer satisfaction, a competitive and efficient back-office support is needed. Backbone office support refers to company personnel who are not …
Continue reading “The Back Office and the Advantages of Outsourcing”
